Tauira Support
As a Mahi Progress tauira or learner, you have free access to a variety of support services and resources to help you achieve your learning goals. Our Mahi Progress Team is here to work alongside you the whole way. While completing the training programme our goal is to reduce and minimise any barriers you may face and to support you by being placed into employment. The Mahi Progress Team is part of the Mahi group which is connected & part of Kiwi Staff.
Our Mahi Progress team is here to support you with your journey to complete this programme and to gain full time employment post completing the full programme. Our goal is to have your back. Communication with the Mahi Progress team is very important, and your feedback matters too.
What does Mahi Progress look like: We as a team aim to upskill you with support of Training providers to deliver a programme to help you gain certificates/qualifications for potential to go into more meaning full time mahi post completing the training programme. During the training programme and when you start employment our Mahi Progress team will maintain a consistent support system by contacting you regularly to ensure you are supported throughout this time. Our team is here to ensure you are successful in the Training and your future employment. We offer 24/7 support, and it is important to us that we maintain a good relationship with you.
Student Feedback Form
We appreciate feedback to help us improve our training services.
Frequently Asked Questions (FAQ) - Common Issues and Solutions
What should I do if I have transportation challenges?Transportation challenges should not be a major concern. We provide transportation options for participants, but if you prefer or are able to find your own way to the program location or carpool with fellow participants, you are encouraged to do so to suit your convenience. Please communicate any specific transportation needs with our training coordinator.
What if I miss a day of training due to personal reasons?Life happens, and we understand. If you miss a training day or know you are going to, please inform our team as soon as possible. We'll work with you to help you catch up on any missed content.
Can I change my training schedule if it conflicts with other commitments?We understand that participants may have other commitments. While we encourage full attendance, we can discuss potential schedule adjustments on a case-by-case basis.
What should I do if I encounter issues with my fellow participants or colleagues on the worksite?Open communication is key. If you have conflicts or issues, please bring them to our attention, and we'll work to resolve them promptly.
What if I have concerns about the program's content or teaching methods?If you have concerns or suggestions regarding the program's content or teaching methods, please feel free to share them with our training coordinator. We value your feedback and continuously strive to improve the program. Additionally, we have a post-survey that you will be asked to complete at the end of the course to gather your insights and suggestions about the overall course experience. Your input is essential in helping us enhance the program.
What happens if I face financial challenges during the program?Financial issues can arise. We have resources and support available to help you navigate these challenges. Reach out to our training coordinator for assistance.
How can I ensure I'm on track to complete the program successfully?Regular communication with our team is vital. We'll provide guidance and support to keep you on track and address any challenges you may face. Additionally, our Mahi support team will be in continuous contact to ensure your progress and well-being throughout the program.
What if I have personal or whānau emergencies that affect my participation?Life emergencies can happen unexpectedly. Please communicate with us as soon as possible, and we'll work with you to find solutions and support your progress.
I'm having difficulty balancing my personal life with program commitments. What should I do?- Balancing personal life and program commitments can be challenging. Our team can provide advice and tautoko to help you manage your responsibilities effectively.
These FAQs address common issues and challenges that participants may encounter. We are committed to working closely with you to find solutions and ensure your success in the program. If you have specific concerns or questions, please reach out to our training coordinator Aaliyah, for personalized assistance.
What if I miss a day of training due to personal reasons?Life happens, and we understand. If you miss a training day or know you are going to, please inform our team as soon as possible. We'll work with you to help you catch up on any missed content.
Can I change my training schedule if it conflicts with other commitments?We understand that participants may have other commitments. While we encourage full attendance, we can discuss potential schedule adjustments on a case-by-case basis.
What should I do if I encounter issues with my fellow participants or colleagues on the worksite?Open communication is key. If you have conflicts or issues, please bring them to our attention, and we'll work to resolve them promptly.
What if I have concerns about the program's content or teaching methods?If you have concerns or suggestions regarding the program's content or teaching methods, please feel free to share them with our training coordinator. We value your feedback and continuously strive to improve the program. Additionally, we have a post-survey that you will be asked to complete at the end of the course to gather your insights and suggestions about the overall course experience. Your input is essential in helping us enhance the program.
What happens if I face financial challenges during the program?Financial issues can arise. We have resources and support available to help you navigate these challenges. Reach out to our training coordinator for assistance.
How can I ensure I'm on track to complete the program successfully?Regular communication with our team is vital. We'll provide guidance and support to keep you on track and address any challenges you may face. Additionally, our Mahi support team will be in continuous contact to ensure your progress and well-being throughout the program.
What if I have personal or whānau emergencies that affect my participation?Life emergencies can happen unexpectedly. Please communicate with us as soon as possible, and we'll work with you to find solutions and support your progress.
I'm having difficulty balancing my personal life with program commitments. What should I do?- Balancing personal life and program commitments can be challenging. Our team can provide advice and tautoko to help you manage your responsibilities effectively.
These FAQs address common issues and challenges that participants may encounter. We are committed to working closely with you to find solutions and ensure your success in the program. If you have specific concerns or questions, please reach out to our training coordinator Aaliyah, for personalized assistance.